Is it just me or has there been a country-wide surge in the number of mental health or suicide attempt related calls lately?
Normally in my part of the world we expect to be deployed to five or six per set of shifts at the most, but since the rains came there have been dozens of these complicated and protracted calls landing in the deployment lists at HQ. People have been trying to end their lives in ever more inventive ways in their droves. Ironically, with a hosepipe ban in full swing, more people have thrown themselves from bridges into fast-flowing swollen rivers than in any year I can previously remember!
I dealt with three such jobs yesterday afternoon. In the end they took up my entire shift and meant that my inbox was shortly full of unhappy customers who hadn’t seen the Police officer they were promised.
Don’t get me wrong; these protracted calls don’t warrant any less attention or carry any less importance than any others that we receive, but they appear to be the calls that make use of the least efficient processes in any aspect of Police work. Even when the level of self-harm is minimal and is clearly more of a call for help that a legitimate attempt to end a life, three or four hours can be spent accompanying the patient through the local A&E department and waiting for staff to become available to complete a mental health assessment.
In all the cases that I have dealt with in the last few weeks the result of the assessment is a ‘non-admittance result’ from the mental health team and the predictable lift home for the detainee.
I calculated that in the last eight shifts, my team have spent 62 hours in hospitals across the division (total hours for all officers). That’s a week and a half of duty time spent looking after people who have done nothing criminally wrong and who simply need medical and psychiatric care. In the current climate where officers stand to lose £5000 from their salary for doing a role where their warranted powers are not required, surely this is a little hypocritical.
We are there purely to remove, or at least decrease, the risk of a death in Police contact issue. This is a prime examples of how our establishment puts risk-aversion above proportionate use of resources time and time again. We should be focussing our efforts in trying to find a more appropriate system that facilitates the effective care of the patient whilst reducing the need to use Police in such an ineffective way.
Mental Health is a complex beast and those that need help need to be treated quickly and effectively. I do not endorse the Police washing their hands of these people as we clearly have a role to perform. I would argue that the role should, however, be somewhat more focused than it appears to be at present.
I don’t know what the answer to this question might be. Perhaps some of you might have some suggestions…




May 1st, 2012 at 09:41
Perhaps some kind of Social worker could release you to further duties, they would sit with the patient until Mental Health had said they can go home, or just get a holding cell at the A&E. They can ring the attention bell when they want to go home?
May 1st, 2012 at 09:55
some sort of specialist mental health response team?
made up of appropriately trained mental health nurses/simmilar.
maybe formed as a specialist branch of ambulance service.
majority of MH calls responded to immediately by them, police only attend when needed (violent, detention for treatment and so on).
cuts down police workload, and as a bonus means those responding can have better training and skills in this tricky, complex area. win/win!
May 1st, 2012 at 10:17
As a Psychiatric Nurse who used to work in Liaison in a busy A&E and an Ex WPC, couldn’t agree more. The lack of in-patient beds due to NHS cuts is having a big impact but the system needs an overhaul too!
May 1st, 2012 at 11:29
As an ex officer and now control room staff I couldnt agree more last 2 shifts have been running round after 3 people who left messages saying they were going to harm themselves and then being released as the ‘crisis team’ decided they were not in crisis. Another issue we had in the frozen north is 5pm friday all social and mental health care professionals go home and ring in asking for welfare checks by police to people they couldnt see during the day, however the local pct or whoever has employed a liaison officer (ex supt) who has put a stop to it and told them its their job not ours a small victory. Again agree system needs looking at not for locking everyone up but surely some sufferers were happier and less vulnerable in a secure hospital type environment.
May 1st, 2012 at 17:37
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May 1st, 2012 at 20:27
yep, something needs to be done. I agree with Kath. Also when I was in the control room, getting the crisis team to actually come out to, or deal with, a crisis was nigh on impossible. The calls we get at just before 5 asking for welfare checks are just too frequent an occurrence and it’s really not ok to dump vulnerable people onto a overstretched service that is not trained to deal with them. They’re not criminals and need to be taken care of by professionals at all hours.
May 1st, 2012 at 20:40
I’ve had some dealings with the Crisis Team for my local CMHT and when you phone them up they tell you to either take a bath, make a cup of tea or listen to music. Apparently you need a degree now to be able to give people our advice on common sense. The Police were I live have been great tho, better than the nurses. They don’t have training in mental health yet they are more able to look after me when I’m having an ‘episode’ than the nurses are. It isn’t the job of the police to look after me but with the way mental health systems are today it looks likely that the only real support I’m going to get will be them and I’m so grateful that they are there.
Wonder if anyone could tell me what it means if someone is on an Alpha Romeo register?? I overheard two cops saying that I was on it and I don’t know what it means, just want to check that I’m not in any trouble!
Thanks x
May 1st, 2012 at 21:44
Anonymous at 20:40.
I could have written that post exactly the same myself. The police have had to pick up the pieces so many times for me and are always far better at it than the mental health services.
My guess is that “Alpha Romeo” stands for “At Risk”. Just a guess tho!
May 1st, 2012 at 22:13
I think a lot of psych patients have ended up with better support from the police than the ppl tht are supposed to be looking after them. I don’t know where I’d be if it weren’t for the police in my area and a few select nurses. Hopefully when I’m older I can be able to help ppl the way the police have helped me.
May 3rd, 2012 at 08:48
It’s the same with the ambulance service, there is nothing we can really do for them, unless they have actually done anything, rather than just threatening to, but trying to get hold of a crisis team out of hours is a nightmare
May 3rd, 2012 at 09:10
Trying to get hold of the crisis team within office hours is a nightmare as well! I dont think they help much either tbh, first time I had any dealings with mental health was with the crisis team when I was 16 and they put me in a car then drove me down and had me admitted to the adult mental health ward, still wearing my school uniform! So we’ve not had the best relationship!
May 5th, 2012 at 07:11
It’s so nice to hear people show some appreciation of the efforts we put into this area. As you so rightly say, we are not very well trained in this area but we do our best! It’s very tricky to deal with something that you have little knowledge of but it’s always nice to hear people appreciate our efforts and our time! Thanks!
A very tired officer after a busy Friday night, time for bed I think!
May 16th, 2012 at 07:36
3 “successful” suicides and one attempt in one shift… the latter resulting in a lengthy stay in the local mental health assessment centre for all 3 of us.
So it’s not just round here then.